Privacy Policy – A I N Cargo Services
Effective Date: October 31, 2025
A I N Cargo Services LLC (“we”, “our”, “us”) operates in the United Arab Emirates and is committed to protecting your privacy in line with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit aincargo.com or use our services.
1- Data We Collect
Name, phone number, email address, and service location
Booking, delivery and service-related details
Payment information processed through Paymob UAE (PCI-DSS certified and regulated by the Central Bank of the UAE)
IP address, device, browser data and cookies
2- How We Use Your Data
To confirm and manage bookings and deliveries
To process payments securely
To communicate updates and provide customer support
To analyse and improve our website and services
To comply with legal, accounting and tax obligations
3- Data Hosting & Storage
Our website is securely hosted on Namecheap Inc. servers (located in Europe).
We use SSL encryption (HTTPS) to protect data in transit.
Your personal data may be stored outside the UAE but remains protected to standards consistent with the PDPL.
4- Data Sharing
We only share information with trusted partners required to deliver our services (payment gateway, logistics and IT support). All partners are bound by strict confidentiality and security obligations.
5- Data Retention
Data is kept only as long as necessary for the purposes above, then securely deleted or anonymised in line with our retention schedule.
6- Cookies
Cookies are used for essential site functionality and anonymous analytics. You can manage or disable cookies via your browser settings.
7- Your Rights
Under UAE law, you have the right to access, correct, delete, or restrict processing of your data and to withdraw consent for marketing.
Contact us at privacy@aincargo.com
for any request.
8- Security
We apply SSL encryption, restricted access controls and regular monitoring. While we take all reasonable precautions, no online platform can guarantee absolute security.
9- Updates
This policy may be updated periodically. The latest version will always appear on our website.
Contact :
AIN Cargo Services LLC
Office 4-S1 Property Investment, DIP 1, Dubai, UAE
+971 56 685 8475 | ✉ privacy@aincargo.com